CEFR refers to the Common European Framework of Reference for Languages, which is the most important global framework used to describe language ability. This standard is being used more and more often in secondary schools, universities, governments as well as private businesses around the world.

neo delivers CEFR Certificates in 11 Levels: Pre-A1, A1, A1+, A2, A2+, B1, B1+, B2, B2+, C1, C1-Bridge.

Each neo Course is for one CEFR (Common European Framework of Reference) level.  When you start, neo’s Assessment Test will determine your level and set you up with a course that is right for you. When you study this course, pass the Mastery Tests, and finish the course, you will be directed to a Certification Test.  You will get your CEFR Certificate when you pass. You can purchase one or more CEFR levels.

If you want to learn English independently, contact us at [email protected] and get your license to study.  If you are registered in a school or university or work for a company, you can contact your administrator about getting a neo license for the organization.

The best way to learn a skill like English is to study often and in short periods of time. A successful study pattern example is to study twenty minutes twice one day, then thirty minutes the next day. You should work to accumulate 6 000 study points every week and meet with one of our coaches 5 times per certificate level. If you meet these requirements, we are confident that you will pass your exit test and receive your English Certificate in the estimated amount of time for each level!

Just memorizing job-related phrases or word lists doesn’t work well. Without the ability to clearly communicate common language ideas and functions, such as asking a question, clarifying, or making a request, specialized vocabulary and phrases are often hard to use effectively and are easily forgotten.

CEFR B2 level of English is required for business throughout the world.  However, your job might require a lower level of English.  neo will get you to that level quicker than any other course.

neo concentrates first on building up the learner’s core foundation of English, developing the ability to fluently exchange information. Then onto this basic framework the learner can add an increasingly broad variety of vocabulary and linguistic concepts, including a focus on immediately useful work-related language. neo enables workers to use English at work with confidence – even when they have to “go off script.”

It depends mostly on how well you study. Generally, one CEFR level takes about 36 hours of study, which is easily done in three months.  neo requires that you earn at least 6 000 points per week for efficient study.  To earn a certificate you must have the following total number of Study Points, pass the Mastery Tests and the Certification Test at the end of each level.

It normally takes about three months to complete a CEFR level. However, your license is valid for up to six months, if you need more time to complete.

Learning a language is a skills-acquisition process. Short study sessions repeated daily are the most effective way to build those skills.

neo’s advanced artificial intelligence technology is constantly analyzing your study progress. It uses this information to make decisions regarding the course of your study within the neoStudy App. It also helps you improve your pronunciation through adaptive Speech Recognition exercises, awards you points and guides you and your coach through every step of your journey.

neo coaches are committed to helping you achieve your goals, and are trained to use our Artificial Intelligence System to know what you are studying and how you are progressing.  They use this information to adapt the coaching sessions to your specific needs.

Since the System tracks your progress over time, if you change coaches, your new coach will continue from where your last coach left off.  Their common goal is to encourage and enrich your English learning experience.

You can schedule up to 5 coaching sessions per one CEFR level.

You can join your session at any time during the session’s 15 minutes; your coach will be waiting for you. However, your coach will have other students after you, and they will probably have to stop when your fifteen minutes are over.

You can reschedule a coaching session up to one day before the date of the session by calling your coach and agreeing on a mutually accepted time and date.

We are confident that our solutions will provide you with the expected results; so much so that if you study according to our guidelines, we guarantee that you will reach your English goal in the allotted time for each level. To keep your guarantee, you must earn 6 000 study points per week and attend at least 5 coaching sessions per level. If you meet these criteria, but do not pass your exit exam, you can continue to study for free until you pass your Certification Test.

If you are unable to study because of an unexpected event you may not qualify for neo’s guarantee, but we will allow you access to the neo app for up to one year.  Our goal is for you to pass your Certification Test whenever you are ready.

Most people pass the exit test the first time. However, if you are having difficulty, you can normally take the Certification Test up to three times.

• If you do not pass the test after the first or second attempt:
  • you will have to complete a set of Review Lessons,
  • the Certification Test will then re-open.
• If you do not pass the Certification Test after the third attempt:
  • you will be moved to the next level (as long as you have a license for that level),
  • you will be able to retake the Certification Test again when neo determines that you are ready,
  • when you are ready the failed Certification Test will open a fourth time. You will see a Retake Cert Test button next to the Study Now button in the neoStudy App. 
• If you are unable to pass the Certification Test after the fourth attempt, your coach can open it two more times (as long as the next level’s test has not yet opened).
• NOTE: Once the new level’s Certification Test opens, you will no longer be able to retake the previous level’s Certification Test or be eligible to receive that level’s Certificate.

Tech support is available via neo’s support email. Feel free to write to us in your native language and our worldwide staff will try to respond within 24 hours, and in your own language if possible. Our neo support email is: [email protected]

After passing a level’s Certification test, neo will automatically generate your English certificate. It will have your name, the photo that was taken when you started the program, your CEFR level, the date the level was earned and a unique ID number that will confirm that you are the certificate holder. This ID number can be verified at www.dyned.com/certverify.

Yes, you need to be connected to the Internet to study with neo. You can study with the neoStudy app on your mobile device or in your Chrome browser on any computer.

neo’s instructional system combines one-on-one computer-based self-study with regular meetings with a neo-trained teacher or coach. These classroom or distance-based coaching sessions are an essential component of neo’s success. No matter how good a technology-assisted program is, only a teacher or coach can personalize or localize lesson content for his or her individual classes or students, and then extend that lesson beyond just the language from the program. This “blending” of computer time with teacher time uses the strengths of both to maximize results.

neo students begin by taking an Assessment Test, a computer-adaptive tool that adjusts to each individual. neo then uses the student’s test results to automatically open units at the right level of difficulty, and monitors progress to unlock new material.  neo automatically adjusts the difficulty and variety of language being presented to each student depending on their performance. Learning material that is too difficult may become frustrating, and material that is too easy quickly becomes boring; the artificial intelligence keeps each individual working at their optimal learning level. neo software ensure that each learner is studying at his/her own pace and is constantly challenged with new language material targeted at exactly the right level.

Language is a skill. Learning English is similar to learning to play a musical instrument, or drive a car, or play a sport like football. Developing any skill takes time and lots of effective practice. To become really good at it, the skill must become automatic. This means it can be done by the unconscious mind, i.e., without thinking. For language skill, this is called fluency. Getting to the point of fluency in English requires focused practice over an extended period of time. It is difficult, however, to maintain good concentration if study sessions are too long. neo recommends that students study frequently, but in relatively short sessions of less than one hour at a time. Learning a new skill involves changes in the brain — the growing and strengthening of new synapses and nerve connections. These are organic structures that take time to develop. Just like building muscles in the gym, there is a limit to what can be done in a day. Muscles need periods of rest to re-build after being worked hard. Brains also need periods away from studying so that there is enough time for the newly reinforced connections to grow. It is much more effective, therefore, to study in shorter sessions distributed throughout the week (3-5 times per week) than in long, intensive sessions on just one or two days. When study is distributed, learning English actually takes less total time, and much less is forgotten.

It’s possible to use neo alongside other teaching materials, such as course books, extensive reading series, or test prep materials. Good teachers will take advantage of a variety of materials to engage and re-focus students frequently. To optimize student progress, however, we recommend that neo courses serve as the program core, and that neo workbooks are used as support material, if possible. It’s also critical to follow the basic pedagogic principles of neo’s blended learning approach: that students study neo frequently (3 to 5 times per week), and that teachers devote class time each week to personalizing and extending the language students are studying in the neo courseware. Using neo only as an occasional self-access practice supplement without classroom support is much less effective and not recommended.

The natural way to learn language is first through listening and then struggling to speak, just as a baby does. When we finally learn to read and write, either at home or at school, we are already a native speaker of our first language. The ability to speak a language greatly facilitates development of reading and writing skills. neo introduces literacy skills after a foundation in aural/oral skills is well established, and we reinforce reading and writing with practice exercises through the remainder of a student’s learning path. neo introduces letter recognition and phonemic awareness early for children, but not at the expense of focusing on aural/oral fluency skills. As fluency grows, simple word reading, spelling, and sentence-building tasks are used in exercises to reinforce target vocabulary and grammar patterns. As both younger and older learners progress, neo has an increasing emphasis on literacy skill development. Reading and writing tasks both within the courseware itself, and in accompanying worksheets, provide coordinated practice using language already studied orally. Extensive reading narratives and writing activities grow in complexity along with the student’s oral fluency level to include dictations, sentence and paragraph summary exercises, and short essays. Higher level learners have practice with identifying main ideas, recognizing transitional phrases, logical sequencing, and pronoun references common in multiple sentence discourse.

Finally, neoPrep+ courses provide a comprehensive introduction to both academic reading and writing in English for secondary and high school students. With units leveraging school subject areas like math, science, and social studies, neoPrep+ includes exercises focused on reading for main ideas and important details, skimming and scanning, understanding vocabulary in context, recognizing grammar and language chunks, increasing reading fluency, rapid word recognition and decoding, using context clues to meaning, oral reading and pronunciation, and crucial practice in understanding and using dictionary definitions.